Social Commerce Manager, TikTok Shop

Location: Beverly Hills, CA. Full-time, on-site five days a week, because the work runs alongside our live studios.

About Platinum Commerce

Platinum Commerce is a Certified TikTok Shop Partner and one of the fastest growing social commerce agencies in the US. We are the growth partner behind premium brands like Vitamix, Samsung, AOSU and KeaBabies, running their TikTok Shops end to end: shop operations, creator affiliate programs, live selling, content, paid ads and fulfillment. In 2026, TikTok Shop named us an Annual Ecosystem Partner of the Year.

Live selling is at the center of what we do. From our headquarters a block from Rodeo Drive, we run 12+ live studios with 100+ hosts, stream more than 3,500 hours of live selling a month, and ship 99%+ of orders the same day.

We're looking for exceptionally talented people to join us at an exciting time in our growth. TikTok Shop changes every month, and the people who thrive here move fast, own their results, and are always looking for a better way to build, test and scale. We set a high bar for ourselves and for the brands we grow.

Role Overview

The Social Commerce Manager runs day-to-day TikTok Shop execution for our brands. The role is flexible on purpose: depending on your strengths, you will lean toward creators and affiliates or toward shop operations and analysis, while owning results across both.

Key Responsibilities

• Execute on TikTok Shop: Handle campaign setup, product setup, promotions, sampling workflows and shop monitoring in Seller Center and Affiliate Center.
• Drive creator and affiliate work: Recruit and brief creators, manage samples, and keep top creators selling.
• Analyze and optimize: Track GMV, traffic, conversion, CTR, content volume and campaign results, and surface what to change.
• Support brand growth: Run assortment launches, pricing updates and campaign registrations with our account leads.
• Maintain shop health: Watch inventory, listings, account health and campaign readiness, and flag risks early.
• Coordinate across teams: Work with our live studios, content and ads teams on each brand's calendar.
• Own reporting: Keep trackers accurate and support weekly and monthly reporting to brands.
• Guide the coordinator team: Direct our coordinators on creator outreach, samples and data entry.

Qualifications

• Experience: 2+ years in social commerce, affiliate or influencer marketing, ecommerce operations or marketplace roles.
• Platform skills: Hands-on TikTok Shop experience in Seller Center or Affiliate Center; Amazon or other marketplaces a plus.
• Analytical skills: Comfortable with data, spreadsheets and dashboards, and able to turn them into action.
• Organization: Able to manage several brands, campaigns and timelines at once.
• Creator knowledge: Understands creator workflows and affiliate mechanics.
• Communication: Clear with creators, brands and internal teams.

Nice to have

• Live selling experience
• GMV Max or Spark Ads, and creator tools such as Cruva or FastMoss
• Agency experience across multiple brands

What We Offer

• Competitive pay: $90,000 to $115,000 base salary, depending on experience, plus bonus.
• Full benefits: Health, dental and vision insurance.
• Retirement: 401(k) with company match.
• Career growth: A fast-growing agency adding brands, with room to grow as we do.
• Live studios: Work on-site in Beverly Hills, a block from Rodeo Drive, next to our 12+ live studios.

Ready to grow some of the best brands on TikTok Shop? Apply today.

Platinum Commerce is an equal opportunity employer.